Frequently Asked Questions
Everything you need to know about Pyro Products' premium home solutions.
What is the typical shipping timeframe for my order?
Standard shipping typically takes 3-5 business days. For larger furniture or fragile home decor items, please allow up to 7-10 business days for specialized handling and delivery.
Do you offer international shipping?
Currently, Pyro Products ships to the continental United States, Canada, and the UK. International shipping rates and delivery times vary by location and are calculated at checkout.
What is your return policy for home goods?
We offer a 30-day return policy for all unused items in their original packaging. Please note that custom-made or personalized home products are final sale unless they arrive damaged.
Are your products covered by a warranty?
Yes, all Pyro Products come with a 1-year limited warranty covering manufacturing defects. This ensures your home investment is protected against quality issues.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website so you can monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Shop Pay and Affirm.