Returns & Exchanges

At Pyro Products, we want you to be completely satisfied with your home goods, which is why we offer a 30-day hassle-free return window for all unused items in their original packaging. Whether it is a decorative accent or a functional kitchen tool, we are committed to ensuring your living space is exactly as you envisioned.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original boxes with all protective padding to ensure they arrive at our warehouse undamaged.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.